Sweepstakes Rules

Neon Rush Casino sweepstakes are open to legal residents of the United States who meet the eligibility rules below. You must be at least 18 years old to register and participate. The platform is not available to residents of California, Connecticut, Delaware, Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, or Washington. All promotions and play are void where prohibited by law. Neon Rush is owned and operated by Mamba Limited, incorporated in the Isle of Man, and launched in May 2026.

Eligibility, age limits, and geographic restrictions

To be eligible you must:

• Be a legal resident of the United States, excluding the states listed above.
• Be 18 years of age or older.
• Hold only one active account per person and per household. Multiple accounts will be closed and balances forfeited.
• Comply with all applicable federal, state, and local laws where you live.

Neon Rush uses geolocation to confirm your location. Attempts to circumvent location checks or state restrictions—using a virtual private network, proxy, or other means—will result in account suspension and possible forfeiture of Sweeps Coins and Gold Coins.

Account registration rules and required information

When creating an account you must provide accurate, complete, and current information, including your full name, date of birth, email, residential address, and phone number. Accounts with false or incomplete details are subject to suspension and disqualification.

One account only - one person, one household. Accounts created for groups, shared among multiple people, or for commercial purposes are prohibited. If you believe your account was suspended in error, follow the appeals process in the Terms and Conditions.

Identity verification and withdrawal requirements

All cash redemptions require full identity verification before processing. Verification steps include, but are not limited to:

• Email confirmation and phone verification.
• Government-issued photo ID (driver’s license, passport, or state ID).
• Proof of residential address (utility bill, bank statement, or similar).
• Selfie or live photo for facial verification, when requested.

Withdrawals will not be processed until verification is complete. Neon Rush reserves the right to request additional documents. Failure to provide requested documentation within a reasonable time may result in account suspension and forfeiture of promotional credits.

How Sweeps Coins and Gold Coins work

Neon Rush operates two virtual currencies:

• Gold Coins (GC) — for free-play entertainment only and not redeemable for cash.
• Sweeps Coins (SC) — promotional currency that can be redeemed for cash prizes once playthrough requirements are met. Sweeps Coins are valued at 1 SC = $1.

Sweeps Coins are non-sticky promotional credits. They are issued free with qualifying purchases and through various no-purchase methods, and they must be used in eligible games to meet the playthrough requirement before redemption.

Ways to obtain Sweeps Coins — including no-purchase methods

You can obtain Sweeps Coins through multiple methods:

• No-deposit welcome bonus — 3,000 Gold Coins credited automatically at registration.
• Coin package purchases — SC and GC bundles awarded automatically with qualifying purchases (minimum purchase $10). Example packages include the $20 promo package (60,000 GC + 40 SC, plus an Infinity Wheel spin) and larger bundles up to $200 (200,000 GC + 200 SC).
• First purchase bonus and Power Boosts — automatic credits and day-by-day claims after qualifying purchases.
• Daily login bonus — claimable once every 24 hours from the bonuses terminal.
• Daily, weekly, and special missions — opt in and complete tasks to earn SC, GC, and Stars.
• Neon Rush Prime and Prime+ passes — paid monthly subscriptions that deliver daily SC claims while active.
• Infinity Wheel — awarded with qualifying purchases; wheel prizes can include additional Sweeps Coins based on package size and VIP tier.
• Mail-in Alternative Method of Entry (AMOE) — no purchase necessary. Send a handwritten request by postal mail as outlined on the Promotions page to receive 3 Sweeps Coins per valid mail-in request. Include your full name, mailing address, email address, and a clear statement requesting Sweeps Coins as an alternate method of entry. Mail-in requests are processed after receipt and verification.

No purchase is required to obtain Sweeps Coins. Free methods of entry exist so players can participate without purchasing coin packages. See the Promotions page and Terms and Conditions for the exact mail-in address and processing timelines.

How sweepstakes promotions operate and playthrough rules

Sweeps Coins must meet a 1x playthrough requirement before they are eligible for redemption. That means you must wager the amount of Sweeps Coins received at least one time in eligible games. Neon Rush is primarily a slots-focused sweepstakes casino; all available games currently contribute equally toward the 1x playthrough. There are no live dealer games at this time.

Sweeps Coins are issued as promotional credits and may be subject to wagering contribution rules, time limits, and other promotion-specific terms. Promotional Sweeps Coins that are forfeited due to expired claims, missed streaks, or rule violations will not be redeemable.

Prize redemption, payout limits, and timing

Redemption rules:

• Redemption rate: 1 SC = $1.
• Minimum redemption threshold: 100 Sweeps Coins ($100).
• Daily maximum redemption: $2,000.
• Monthly maximum redemption: $40,000.
• Florida residents: subject to a $5,000 maximum win per spin per state regulations.

Withdrawals are processed after verification and any required internal reviews. Processing times vary by payment method. Neon Rush offers purchases via Visa, MasterCard, Google Pay, and Bank Transfer. Withdrawal timelines and available payout options are detailed in the Terms and Conditions. All redemptions are subject to review for compliance and fraud prevention.

Prohibited activities and fraud prevention

To protect players and ensure fair play, the following activities are prohibited and may lead to account suspension, forfeiture of credits, and legal action:

• Creating multiple accounts or using accounts on behalf of others.
• Collusion, coordinated play, or sharing accounts for advantage.
• Attempting to bypass state restrictions or geolocation controls using a VPN, proxy, or other tools.
• Using stolen payment details, fraudulent cards, or unauthorized bank transfers.
• Chargebacks, payment reversal, or disputing a legitimate purchase after receiving coins.
• Automated play, bots, or unauthorized software to manipulate games.
• Altering client software, tampering with game files, or exploiting game mechanics.
• Providing false documents or misleading information during verification.

Neon Rush uses automated monitoring and manual review, transaction screening, and identity verification to detect suspicious activity. Funds and accounts may be placed on hold while investigations are underway. If fraud is confirmed, Neon Rush will cancel associated wins, reclaim funds, and may pursue civil or criminal remedies.

Account suspension, disqualification, and appeals

Accounts may be suspended, limited, or permanently closed for reasons including, but not limited to:

• Violation of the Sweepstakes Rules or Terms and Conditions.
• Suspected fraud, chargebacks, or identity theft.
• Multiple accounts or sharing account access.
• Circumventing geographic restrictions.
• Failure to complete required verification within the requested timeframe.

When an account is suspended, active bonuses, Sweeps Coins, and Gold Coins may be frozen or forfeited pending investigation. If you disagree with a decision, follow the appeal instructions in the Terms and Conditions and provide requested documentation. Neon Rush will review appeals on a case-by-case basis.

Responsible play and legal compliance

Neon Rush operates under sweepstakes law and provides tools to support responsible play. Promotions and offers are void where prohibited. The platform expects players to comply with all applicable laws, and Neon Rush reserves the right to restrict access, modify offers, or terminate services to meet regulatory requirements.

Support and additional information

If you have questions about eligibility, verification, redemptions, or a specific promotion, contact Neon Rush support via live chat in the app or by email at support@neonrush.com. For a full overview of rules, limits, and legal terms, review the complete Terms and Conditions.

Read the Terms and Conditions carefully before participating. Rules may change over time; any updates will be posted on the site and apply from the effective date specified in the updated rules.